Plugged my phone charger on AC and it wouldn't charged. Tried changing USB cable, still wouldn't work. Plugged it on the computer and still wouldn't charge. It doesn't even show the menu Charge Only, HTC Sync, etc.
I tried removing the battery to re-sit it, but I can't seem to do it.
The videos made it look so simple, but the panel wouldn't budge.
Will try to do a factory reset as soon as backup in HTC Sense is done. On the phone, it says it's done with the backup but the website keeps telling me that my phone is doing an initial backup which might take several hours.
It was working perfectly well yesterday, but now I have this problem.
Any help would be appreciated. Thanks!
several attempts and four sore thumbs (mine and my husband's), we were able to remove and return the battery. Now it's working and it indicated a full charge as I kept it plugged in earlier. (I noticed that the charger was warm which indicates that it's charging, even if the display didn't say so.)
I hope this is just a minor glitch in the software. All is well now.