I've had my DHD since January but didn't get a data contract for a few months so I didn't use HTC Sense immediately. Now I've had one for a few months I thought I'd get around to trying HTC Sense out again. I registered a while ago but when I log in I can make it ring my phone but it says it cannot locate my phone and that I should enable the Phone Finder function.
The Phone Finder function is already enabled, however, as are all the other functions in the location settings.
HTC support immediately suggested I do a factory reset but wanted to ask if there is anything else I can try before doing something that drastic.
I appreciate any help you can offer.